Hearing Help

Hearing Help was founded on the belief that hearing care should be comprehensive, personalised and never rushed. As an independent audiology clinic, Hearing Help provides evidence-based hearing healthcare with a strong focus on long-term outcomes, continuity of care and support tailored to each client’s unique hearing needs. We believe hearing healthcare is not a single appointment, but an ongoing partnership. By building lasting relationships with our clients, we provide thoughtful guidance, ongoing support and care that evolves alongside changing hearing needs over time.

Founded and directed by Audiologist Erin Seamer, Hearing Help was established to provide a more individualised approach to hearing care, combining thorough assessment, advanced clinical expertise and exceptional client experience. With 25 years of experience in hearing healthcare and longstanding service to the local community, Erin is committed to delivering independent, client-centred care focused on meaningful long-term outcomes.

As an independent, family-operated clinic, recommendations are guided solely by what is most appropriate for each client’s needs, lifestyle and hearing goals. The clinic has become known for its welcoming environment, comprehensive assessments and commitment to providing continuity of care and personalised support often difficult to achieve within larger, high-volume hearing healthcaremodels.

Comprehensive Hearing Services

Hearing Help provides audiology services for adults and children (from 3 years of age), including assessment, treatment and ongoing management across a wide range of hearing concerns.

Diagnostic Services

• Comprehensive hearing assessments using advanced diagnostic equipment
• Tinnitus assessments and counselling
• Auditory processing assessments and support for children and adults experiencing listening, learning or communication difficulties
• Pre-employment hearing assessments and occupational screening

Treatment & Management

• Adult hearing aid fittings with access to multiple manufacturers and technologies
• Cochlear implant services, including candidacy assessment, mapping/programming and rehabilitation support
• Evidence-based tinnitus management and treatment options, including Neuromonics, Oritone, Tinnitus Retraining Therapy (TRT) and access to newer treatment approaches such as Lenire (available from October 2026)
• Ear wax removal using safe micro-suction techniques performed by qualified
• clinicians
• Hearing Services Program, Medicare, NDIS and DVA support for eligible clients

Meet Erin Seamer – Director & Principal Audiologist

Erin is an experienced Audiologist with 25 years in hearing healthcare, including many years caring for the Moreton Bay community. She founded Hearing Help with the vision of creating an independent clinic where clients receive comprehensive assessments, thoughtful guidance and ongoing support, building lasting partnerships through every stage of their hearing journey.

Erin has extensive experience in adult and paediatric hearing assessments, tinnitus management, auditory processing disorders, and hearing rehabilitation. Her approach prioritises clinical excellence, clear communication and meaningful long- term outcomes, ensuring every client receives care tailored to their unique hearing needs.

Meet Helen Soesilo – Audiologist & Speech Pathologist

Helen joined Hearing Help in 2025 and brings nearly a decade of experience in audiology, alongside 11 years working as a Speech Pathologist. Her unique background across both professions reflects a strong passion for communication and supporting individuals of all ages to achieve their full potential. Helen has extensive experience in paediatric and adult hearing care, having previously worked within ENT services at the Royal Brisbane and Women’s Hospital, as well as at Hear and Say supporting patient with hearing loss and cochlear implants. She enjoys working with children and has experience conducting paediatric hearing assessments, including play audiometry, alongside ongoing development in auditory processing assessments and management.

In addition to her paediatric expertise, Helen is experienced in adult hearing rehabilitation, diagnostic assessments and hearing technology, helping clients navigate hearing solutions tailored to their individual needs, communication goals and lifestyle.

Helen’s dual qualifications in audiology and speech pathology provide a valuable perspective on the relationship between hearing, listening and communication. She is known for her warm, caring approach and commitment to supporting clients and families through every stage of their communication journey.

The Independent Difference

As an independent practice, Hearing Help provides access to a broad range of hearing solutions without manufacturer restrictions or sales targets. This allows recommendations to be based entirely on clinical suitability, individual preferences and lifestyle considerations. For clients, independence means greater choice, more comprehensive care and hearing solutions selected for the person, not the product.