Bribie Island residents will soon have face-to-face access to Federal Government services such as Medicare and Centrelink right on the island.
Longman Terry Young says Services Australia is working to establish an agent service on Bribie to provide self-serve facilities and trained staff for additional help.
“This will mean that residents in the area won’t have to travel to Caboolture to access government services such as Centrelink, Medicare and Child Support,” Mr Young says.
Great news for elderly
Bribie Island resident Ray Adams welcomes the news.
“It’s pleasing to see that we have a Federal Member who understands the demographic of the people living on this island,” Mr Adams says.
“We elderly people have needed this sort of thing on the island for a long time.
“I’m very happy that at last it is now going to happen.”
Finding a host
Mr Young says an expression of interest process will identify a host organisation and it is expected the agent will be available in the first half of the year.
Until then, Mr Young says Services Australia community engagement officers will continue to visit the Bribie Island Neighbourhood Centre in Bellara every Tuesday between 9.30 am and 11 am for appointments.
Services Australia general manager Hank Jongen says while agents were not agency staff, they receive extensive training and support to help people with access to self-serve facilities, certify proof of identity documents and access general information.
Connect with services
“Agents help people in regional, rural and remote communities to do their business with Services Australia and connect with the services they need, no matter where they live,” Mr Jongen says.
“Increasingly, customers are conducting their business with us online.
“The new Bribie Island agent service will help people use our digital services with confidence.”
Self-serve equipment
Mr Jongen says people visiting the agent will be able to use self-serve equipment such as internet-enabled computers, and phones to access government services, scan, print and upload documents.
They will also be able to receive advice about how to access the government assistance they need, and will continue to have access to the Caboolture Service.
Find more local news here.
Related Stories
Top Stories
How "derelict" land became Anzac memorial
Residents in Wamuran are commemorating Anzac Day in person - and in print this year about how "derelict" land became a centrepiece of the town. ** FREE TO READ **
Popular Stories
Four-some Max strikes gold again
Max Cunningham, the former member of Grace Swim Club at Rothwell, had no break after his stunning performance at the Australian Age Championships. ** FREE TO READ **
Fun launch for new sports club
A new sports club will be launched in Morayfield this weekend to provide a “grass root base” for the future population of Caboolture West. ** FREE TO READ **
Dolphins: Earning ‘NRL powerhouse’ status
As the Dolphins’ second season in the NRL ramps up, we take a look at the numbers which prove they’re more than the ‘feel-good’ story of 2023 – they are a genuine powerhouse in the league