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Services Australia to open new office in Caboolture

Posted: 5pm 21 Jul 2021

Caboolture residents will have improved access to Centrelink and Medicare services, with a Services Australia precinct office opening on August 2, 2021.

Finishing touches are underway at 28 King St, which will have a contemporary look and feel, delivering top customer service for the community.

The Caboolture precinct office will provide Centrelink and Medicare services, replacing the existing service centre at George St, and providing office accommodation for non face-to-face staff.

Central location

Minister for Government Services Linda Reynolds CSC said around 160 staff will be located at the King St office.

"The new precinct office is in a more central location, close to shops and only a short walk to the Caboolture train station," Minister Reynolds says. 

"We’re committed to continually improving our services, so Caboolture locals will be able tell Services Australia what they think of the new service centre, as staff will be seeking feedback about their experience."

State-of-the-art

Federal Member for Longman Terry Young said the new site was great news for the area.

"It will provide locals with state-of-the-art government services, including upgraded self-service terminals and access to appointments for Centrelink services," Mr Young says.

"Anyone who needs help accessing the agency’s digital services can also visit the service centre and staff will help them get started online."

No gaps

There will be no gap in services for the Caboolture community, with the existing service centre at George St continuing to support locals until the new site in King St is operational.

The Caboolture precinct office will open on August 2, and will operate Monday to Friday from 8:30am–4:30pm.

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