The team at Village Motors is the best in the world for selling GWM vehicles, taking out the company’s top award for 2022.
The award for GWM Best Sales Contribution Dealer was presented to Village Motors’ General Manager Shane Olsen in China in April, recognising the high number of vehicles sold in the 2022 calendar year.
Village Motors sold more than 800 vehicles during that period, a performance mirroring that of a metropolitan dealer of a more established brand.
The team has achieved it in North Lakes, selling a new product.
Sales Manager Josh Brearley says it was the first time the top gong had been awarded and followed being Australia’s number one dealer for the past two years.
“This is the first time they have recognised any dealership group. It’s an excellent achievement. I’m very proud of everyone,” Josh says.
“We, as a team, have worked hard to get good results. We’ve tried to uphold customer expectations, good service and just try to provide a positive outcome for clients throughout the sale process. Those have been the biggest contributing factors to our success.
“The team are extremely proud and obviously very humbled by the award and I think it adds to where we are culturally as a team and as a business … the fact that we can obviously work at both ends and get a result for the manufacturer and do well within the business and the community,”
Providing excellent customer service is also key to making sales and achieving success on the global stage.
“I think the biggest thing is concise communication between the business and the clients. Obviously, the biggest challenge the industry has faced over the last few years is supply. I think being able to communicate with our clients throughout the due process of the sale and to try to meet the demands of what the clients’ expectations are has been the biggest challenge and probably the biggest thing that’s separated us from our competitors over the past year,” Josh says.
For more information about GWM and Village Motors, visit villagemotors.com.au or visit the showroom at 11-21 Stapylton St, North Lakes.
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