Older and Bolder: Holistic approach to home care

The team at Mark & Sylvie's Home Care is dedicated to supporting older Redcliffe locals who wish to live at home.

Based at The Redcliffe Uniting Church Community Hub, Mark and Sylvie's goes beyond the traditional ‘service’ model by understanding their clients’ needs and values, then bringing together professionals from different walks of life to help make living at home as enjoyable as possible.

Dr Floyd Gomes founded the service in 2022, naming it after his parents who immigrated to Australia from India with $200 and four young children in 1983.

Their resilience, hard work, and dedication to caring for their family inspired him to create a home care service that truly puts people first. While the company itself is more recent, the values that drive it stem from this rich family history. 

“We focus on building a supportive circle around our clients. This means we bring together compassionate carers, nurses, allied health professionals (like occupational therapists and physiotherapists) and GPs, all working in sync,” Dr Gomes explains.

“This ensures seamless communication and a holistic approach to care and ultimately better outcomes.”

Mark and Sylvie’s Home Care provides a comprehensive range of home care services, including:

• Personal Care: Assistance with daily living activities such as showering, dressing, and mobility.   

• Domestic Assistance: Help with household tasks like cleaning, laundry, and meal preparation.   

• Transport: Assistance with getting to appointments, social outings, and other activities.  

• Nursing: medications, wound dressings, and other medical needs.

• Gardening and Home Maintenance: Ensuring a safe and comfortable living environment.   

• Allied Health Services: Access to occupational therapists, physiotherapists and other allied health professionals.

• NDIS Support: Registered NDIS provider with NDIS plan management and service delivery.

“This integrated care model also enhances quality of life by focusing on companionship, social support, and promoting independence, which helps older people maintain a sense of purpose and joy,” he says.

“Furthermore, it reduces stress for families, who gain peace of mind knowing their loved ones receive comprehensive and co-ordinated care, and who are kept informed and involved in the care planning process.

“Clients and families appreciate the compassion shown by our Care Manager Wendy Vaughan, carers and the rest of the team.”

To find out more, visit mshomecare.com.au or phone 1300 888 256.