New service to help Bribie residents

Published 5:00pm 19 April 2021

New service to help Bribie residents
Words by Nick Crockford

Residents on Bribie Island have improved access to services such as Centrelink, Medicare and Child Support after today’s opening of a Services Australia Agent.

Bribie Island Neighbourhood Centre, at 9 Verdoni St, Bellara, has started delivering the face-to-face services after an expression of interest with Services Australia.

The service will be available Monday-Thursday noon-3pm and Fridays 8.30-11.30am. Though now open, staff training is being held this week.

New service to help Bribie residents
Federal Member for Longman Terry Young checks out the new service

Self-service

“People will be able to visit the Agent and use self-service equipment, scan, print and upload documents and receive advice on how to register for and use our digital services with confidence,” says Minister for Government Services Linda Reynolds.

“Increasingly people are conducting their business with us online and Agent staff receive extensive training to help the community access these digital self-service options.”

Massive difference

Federal Member for Longman Terry Young, who had been advocating for improved services, was delighted with the move.

“I’m so please that this service will be up and running on Monday,” Mr Young says. “Many people on the island have told me what a massive difference this service would mean.

“Bribie locals will be able to use the self-service equipment at the centre and get face-to-face information and support for a range of Centrelink, Medicare and other Government services.”

New service to help Bribie residents
Terry Young at the Centrelink office.

Dedicated line

Residents will have access to a dedicated line to get support for more complex inquiries.

Bribie Island residents will also continue to have access to the Caboolture Service Centre at 20-22 George St, Caboolture.

For more information about services available at Agents, visit servicesaustralia.gov.au/agents

There's more news here

Share

Related Stories

Popular Stories

How major computer outage is affecting Moreton Bay
News / Local

How major computer outage is affecting Moreton Bay

A worldwide IT outage is affecting businesses, individuals and organisations across the City of Moreton Bay. Here’s what we know

First land release at new city
News / Local

First land release at new city

The first blocks of land in our region’s new city of Waraba, formerly Caboolture West, are set to be released at Lilywood Landings next week.

Pooches in the Park Kallangur
News / Local

Pooches in the Park Kallangur

Dust off your furry pal’s favourite leash this month and head to Penson Park at Kallangur for the pawfect event and spend a relaxing morning together in the sun. Here's what's happening... **FREE TO READ**